Privacy Policy & Cookie Policy

Effective Date: 01/01/2025
Last Updated: 01/01/2025

Data Controller Information

• Company: MANY LEADS SRLS UNIPERSONALE

• VAT Number: 02437270974

• Email: [email protected]

• Registered Address: Via Pantanelle 16, 59100 Prato – Italy

This Privacy Policy explains how we collect, use, and protect your personal data when you visit goecomshop.com or use our services.

Information We Collect

🧾 Personal Information

We may collect:

• Contact Details: Name, email, phone, shipping address

• Account Info: Username, password, purchase history

• Payment Data: Billing address and payment method (processed securely)

• Communication: Support messages, emails, chats

💻 Technical Information

Automatically collected:

• Device Data: IP address, browser type, OS

• Usage Info: Pages viewed, session duration, clicks

• Location Info: General IP-based location

• Cookies & Trackers: Site preferences, session IDs

How We Use Your Information

🔧 Primary Purposes

• Fulfill and process orders

• Manage customer accounts

• Send updates and support messages

• Process payments securely

• Comply with legal and regulatory obligations

📊 Marketing & Analytics

• Personalize product suggestions

• Send newsletters and offers (with consent)

• Analyze website usage

• Prevent fraud and enhance security

Legal Basis for Processing (GDPR)

• Contractual Necessity: Order processing and account services

• Legitimate Interests: Analytics, fraud prevention, marketing

• Consent: Email marketing, tracking technologies

• Legal Obligation: Tax reporting, compliance with consumer laws

Data Sharing

🔄 Third-Party Services

We may share your data with trusted partners:

• Payment Gateways

• Shipping Providers

• Email Marketing Platforms

• Analytics Tools

• Customer Support Systems

⚖️ Legal Disclosure

Data may be disclosed when:

• Required by law or court order

• Requested by government or law enforcement

• Necessary to defend legal rights or property

🔁 Business Transfers

In the event of a merger, acquisition, or sale, data may be transferred to the new entity.

Data Security

🔐 Protection Measures

• SSL Encryption for all transmitted data

• Secure Servers with restricted access

• PCI DSS compliant payment processors

• Routine Security Audits

Data Retention

• Account Info: Retained while active

• Order History: Kept for 7 years (legal requirement)

• Marketing Data: Until you opt out

• Technical Data: Retained up to 2 years

Your Rights (GDPR)

You have the right to:

• Access your data

• Correct inaccurate information

• Delete your data

• Port your data to another provider

• Restrict certain processing

• Object to marketing

To exercise your rights:
📧 Email: [email protected]
Subject: “Data Protection Inquiry”
Include proof of identity and your request.
We’ll respond within 30 days.

Cookie Policy

🍪 What Are Cookies?

Cookies are small text files stored on your device to enhance your browsing experience.

📂 Types of Cookies We Use

✅ Essential Cookies

• Cart & checkout functionality

• Login session management

• Security and fraud protection

📈 Analytics Cookies

• Google Analytics

• Heatmaps & user flow tools

• Conversion tracking

📢 Marketing Cookies

• Retargeting ads

• Social media sharing

• Personalized promotions

⚙️ Preference Cookies

• Language, currency, and layout preferences

Cookie Consent & Management

• Essential cookies are always active

• Non-essential cookies require your consent

• Use our cookie banner to manage preferences

• Change or withdraw consent anytime via settings

🔧 Managing Cookies

• Through your browser settings

• Via our cookie control panel

• Using third-party opt-out tools

International Data Transfers

If data is transferred outside the European Economic Area (EEA):

• Protected by Standard Contractual Clauses

• Sent only to countries with adequate protection

• Covered by Binding Corporate Rules where applicable

Children’s Privacy

• Our services are not intended for children under 16

• We do not knowingly collect data from minors

• Contact us immediately if you believe a child’s data has been submitted

Policy Updates

We may update this policy to reflect changes:

• Material updates will be posted or emailed

• Continued use of our services = acceptance of the revised terms

• Please check this page regularly

Complaints & Contact

If you believe your privacy rights have been violated:

1. Contact us at [email protected]

2. File a complaint with your local Data Protection Authority

• Italy: Garante per la protezione dei dati personali

• EU: Contact your country’s supervisory authority

This policy complies with the General Data Protection Regulation (GDPR), Italian Privacy Code, and other relevant privacy laws.
For any concerns, contact: [email protected]